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RMV: The Experience

Worcester Is MAJOR!™: RMV: The Experience

Thursday, April 21, 2011

RMV: The Experience

Now, I don't know what type of experience you've had at the Registry of Motor Vehicles, but every-time I've had to visit the RMV, it's been a good experience.

The people working there have greeted me with a "Good morning" or "Good afternoon", and asked if I had any questions or needed additional help. (Yeah, maybe I just give off positive vibes, and saying a few extra prayers before I walk in do help, also.)

I've had friends share with me some of their horror stories visiting the RMV in Massachusetts: Like the time my friend, from New York City, was hit in the parking lot after she had visited the Worcester RMV. Luckily, she was OK and wasn't badly hurt.

Or there was the time another friend had to turn in the license plates for a vehicle that he had been leasing, that he had recently bought, was standing in line when a young man, who had taken the written test, failed the test for the 3rd time, and was so pissed off that he cursed at him and anyone within 5-feet before being escorted from the building. Needless to say, the kid was detained, which probably pissed him off even more!

But maybe, just maybe my experience at the RMV yesterday was pleasant because it was 4/20? I don't know, but whatever people were smoking or on yesterday, they need to consume more of it because it made for a pleasant experience at the RMV.

Two thumbs UP!

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2 Comments:

Blogger Nicole said...

I used to go to the RMV every day (when I was in high school I had a job at an insurance agency) and it is 100% better than it used to be. In busy months (June/July), there would be lines outside the door, and they only allowed you one transaction per visit, so if you had to do two things, you'd have to get back in line...

The staff seem to be slightly friendlier too...and it might be as a result of some of the time-saving efforts (taking a number, having someone review paperwork before you get in line, etc.)

April 21, 2011 at 11:04 AM  
Blogger Dee Wells said...

I've heard alot of CRAZY stories from folks that remember "what it used to be like" before many of the changes.

Thank goodness someone came up with some "smart" ways to move people along.

April 25, 2011 at 1:08 PM  

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